Privacy Policy

1. Introduction

We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website.
By using our website, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We may collect the following types of personal information:

• Personal details such as your name, email address, phone number, and postal address.

• Account information, if you create an account on our website.

• Payment details, where applicable.

• Usage data, including IP address, browser type, pages visited, and other analytics data.

• Cookies and tracking technologies to improve your experience (see Section 6 below).
   

3. How We Use Your Information

We collect and use your personal information for the following purposes:

• To provide and maintain our services.

• To process transactions.

• To communicate with you, including responding to enquiries.

• To improve our website and services.

• To comply with legal obligations.
   

4. Disclosure of Your Information

We may disclose your personal information to:

• Service providers and contractors working on our behalf (e.g. payment processors, hosting providers).

• Law enforcement or government authorities when required by law.

• Any other party with your consent or as otherwise permitted under the Privacy Act.

We will never sell your personal information.

5. Security of Your Information

We take reasonable steps to protect your personal information from loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, although this may affect site functionality.

7. Accessing and Correcting Your Information

You have the right to request access to, and correction of, your personal information. To make such a request, please contact us via the website.

8. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting an updated version on our website.